The following terms and conditions apply to the contract concluded by “P4Y Services -Mediação Imobiliária, Lda” (hereinafter referred to in short as P4Y) as the provider of the sea tours specified in the written confirmation issued by the company.
1. References to “client” and “your” in these terms and conditions mean all passengers listed in the written confirmation (including any person who is replaced or added at a later date). “The company”, “P4Y”, “we”, “us” and “our” means P4Y Services -Mediação Imobiliária, Lda.
2. P4Y is a public limited company registered in Portugal, with its registered office at Rua Sophia Mello Breyner, Lote 43, Fracção C, 8200-084 Albufeira. The company’s licence number is RNAAT 847/2020 and its tax number is 516 094 464.
3. Booking requests can be made by email. Where two or more people are included in the same booking, the person making the booking “The Group Leader” will be deemed to have done so on behalf of both or all members of the party and he/she accepts these terms and conditions personally and on behalf of each member of the party. “The Group Leader” must be at least 18 years of age to make the booking.
4. For online bookings, “The Group Leader” must follow the procedures set out for booking on the website and click on the appropriate confirmation button.
5. Full payment is required at the time of booking. Upon receipt of payment we will process the booking and issue a written confirmation with details by email. The written confirmation acts as a “voucher” and must be presented to the tour representative. A legally binding contract will be created between “The Group Leader” and us.
6. Conditions of Access
8. It is advisable to wear clothing appropriate to the season and weather conditions.
9. Check-in for the tour must be made 30 minutes before the tour time at the designated location.
10. P4Y, hereinafter referred to as the “Supplier” provides boat tours from Portimão.
10.1 The Supplier and its respective employees, agents, representatives and concessionaires accept no liability for any injury, damage, loss, accident, delay or any other incident which may occur during the course of a tour.
This includes incidents which may occur as a result of certain risks during the course of a tour. These risks include, but are not limited to, defective footpaths and conditions of the boarding pier, falling rocks from the cliff, etc.
10.2 The Supplier and its respective employees, agents, representatives and concessionaires accept no liability for any injury, damage, loss, accident, delay or any other incident which may be caused by the negligence, defect or default of any company or person in the performance of these services.
10.3 No liability is accepted for any loss, damage, injury or expense of any kind due to sickness, weather conditions, strikes, hostilities, wars, terrorist acts, acts of God, local laws or other similar causes.
10.4 The Supplier is not responsible for any baggage or personal belongings of any individual participating in the tours organised by the Supplier.
11. In the event of an accident on board, all passengers are covered by our civil liability insurance under Portuguese law.
12. The discharging of individual life jackets due to negligence will incur a cost of €70, payable immediately.
13. No animals are permitted on board the vessel, except for service animals.
14. You may not transfer any of your rights or obligations under these terms and conditions without our prior written consent. We may transfer any of our rights or obligations under these terms and conditions without your prior written consent.
15. If any provision or part of a provision of these terms and conditions is determined by any court or authority of competent jurisdiction to be unlawful, invalid or unenforceable, then that provision or part-provision will be severed from these terms and conditions and the remainder of these terms and conditions will apply as if the offending provision or part-provision had never been agreed.
16. We are committed to protecting your privacy and security. All personal data that we collect from you will be treated in accordance with our GDPR.
17. These terms and conditions and any dispute or claim arising out of or in connection with them or with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with Portuguese law. Disputes or claims arising out of or in connection with these administrative terms and conditions (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the Portuguese courts.
By creating the reservation and taking the tour, the client hereby declares, under the terms and for the purposes of the provisions of article 79 of the Portuguese Civil Code, to authorize the P4Y to capture, reproduce and advertise their image, for display in digital or physical media.
This authorization is granted free of charge. If you find your image in digital or physical media and wish to have it removed, you must email us to [email protected] with the respective reproduction and the location where it is located so that we can proceed with its removal. If the image is in a physical medium (newspaper, magazine, flyer, etc.), the image may only be removed if there is a new reproduction of that medium.
P4Y reserves the right to cancel any tour due to weather conditions or any other situation that makes it impossible to carry out the tour, with the right to reschedule or refund the client.
The vessel captain reserves the right to cancel the tour at his own discretion, taking into account the safety of the vessel, the crew and the clients on board.
Cancellations or changes to the original reservation must be requested by email: [email protected] and will only be considered when there is a response.
Refunds, cancellations and rescheduling can be made up until the time of the tour, except for the tour designated as “Reef fishing” which must be done up to 24 hours before the start of the tour*.